{"id":8157,"date":"2022-02-24T18:40:17","date_gmt":"2022-02-24T15:40:17","guid":{"rendered":"https:\/\/adoric.com\/blog\/?p=8157"},"modified":"2023-07-07T07:40:43","modified_gmt":"2023-07-07T04:40:43","slug":"boost-brand-loyalty","status":"publish","type":"post","link":"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/","title":{"rendered":"10 Tips to Boost Brand Loyalty for Your Shopify Business"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_66_1 counter-hierarchy ez-toc-counter ez-toc-light-blue ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title \" >Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/#Why_Boosting_Brand_Loyalty_Is_Important\" title=\"Why Boosting Brand Loyalty Is Important\">Why Boosting Brand Loyalty Is Important<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/#What_is_Brand_Loyalty\" title=\"What is Brand Loyalty?\">What is Brand Loyalty?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/#Why_is_Brand_Loyalty_Important\" title=\"Why is Brand Loyalty Important?\">Why is Brand Loyalty Important?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/#1_Reduce_Customer_Acquisition_Costs\" title=\"1. Reduce Customer Acquisition Costs\">1. Reduce Customer Acquisition Costs<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/#2_Increase_Revenue_and_Profits\" title=\"2. Increase Revenue and Profits\">2. Increase Revenue and Profits<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/#3_Improve_Brand_Reputation_and_Advocacy\" title=\"3. Improve Brand Reputation and Advocacy\">3. Improve Brand Reputation and Advocacy<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/#4_Gather_Valuable_Feedback_for_Evaluation\" title=\"4. Gather Valuable Feedback for Evaluation\">4. Gather Valuable Feedback for Evaluation<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/#Factors_Affecting_Brand_Loyalty\" title=\"Factors Affecting Brand Loyalty\">Factors Affecting Brand Loyalty<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/#1_Brand_Values\" title=\"1. Brand Values\">1. Brand Values<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/#2_Quality\" title=\"2. Quality\">2. Quality<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/#3_Customer_Service\" title=\"3. Customer Service\">3. Customer Service<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/#4_Shopping_Experience\" title=\"4. Shopping Experience\">4. Shopping Experience<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/#How_to_Measure_Brand_Loyalty\" title=\"How to Measure Brand Loyalty\">How to Measure Brand Loyalty<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/#1_Net_Promoter_Score_NPS\" title=\"1. Net Promoter Score (NPS)\">1. Net Promoter Score (NPS)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/#2_Customer_Loyalty_Index_CLI\" title=\"2. Customer Loyalty Index (CLI)\">2. Customer Loyalty Index (CLI)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/#3_Customer_Effort_Score_CES\" title=\"3. Customer Effort Score (CES)\">3. Customer Effort Score (CES)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/#4_Repeat_Customer_Rate\" title=\"4. Repeat Customer Rate\">4. Repeat Customer Rate<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/#5_Purchase_Frequency\" title=\"5. Purchase Frequency\">5. Purchase Frequency<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/#6_Average_Order_Value_AOV\" title=\"6. Average Order Value (AOV)\">6. Average Order Value (AOV)<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-20\" target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/#10_Tips_for_Boosting_Brand_Loyalty_for_Shopify_Business\" title=\"10 Tips for Boosting Brand Loyalty for Shopify Business\">10 Tips for Boosting Brand Loyalty for Shopify Business<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/#1_Prioritize_Excellent_Engagement_and_Customer_Service\" title=\"1. Prioritize Excellent Engagement and Customer Service\">1. Prioritize Excellent Engagement and Customer Service<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-22\" target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/#2_Know_Your_Customers_and_Exceed_Their_Expectations\" title=\"2. Know Your Customers and Exceed Their Expectations\">2. Know Your Customers and Exceed Their Expectations<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-23\" target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/#3_Create_Customer_Feedback_Loops\" title=\"3. Create Customer Feedback Loops\">3. Create Customer Feedback Loops<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-24\" target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/#4_Optimize_Your_Shopify_Stores_Appearance_and_Make_It_Mobile-friendly\" title=\"4. Optimize Your Shopify Store\u2019s Appearance and Make It Mobile-friendly\">4. Optimize Your Shopify Store\u2019s Appearance and Make It Mobile-friendly<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-25\" target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/#5_Personalize_Customer_Experience\" title=\"5. Personalize Customer Experience\">5. Personalize Customer Experience<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-26\" target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/#6_Add_More_Payment_Options\" title=\"6. Add More Payment Options\">6. Add More Payment Options<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-27\" target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/#7_Be_Consistent\" title=\"7. Be Consistent\">7. Be Consistent<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-28\" target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/#8_Build_a_Community\" title=\"8. Build a Community\">8. Build a Community<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-29\" target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/#9_Connect_with_Your_Customers_on_Social_Media\" title=\"9. Connect with Your Customers on Social Media\">9. Connect with Your Customers on Social Media<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-30\" target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/#10_Build_a_Customer_Loyalty_Program\" title=\"10. Build a Customer Loyalty Program\">10. Build a Customer Loyalty Program<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-31\" target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/#Customer_Loyalty_Apps_for_Shopify\" title=\"Customer Loyalty Apps for Shopify\">Customer Loyalty Apps for Shopify<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-32\" target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/#1_Growave\" title=\"1. Growave\">1. Growave<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-33\" target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/#2_Stampedio\" title=\"2. Stamped.io\">2. Stamped.io<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-34\" target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/#3_Referral_Candy\" title=\"3. Referral Candy\">3. Referral Candy<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-35\" target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/#4_Smileio\" title=\"4. Smile.io\">4. Smile.io<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-36\" target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/boost-brand-loyalty\/#Conclusion\" title=\"Conclusion\">Conclusion<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Why_Boosting_Brand_Loyalty_Is_Important\"><\/span>Why Boosting Brand Loyalty Is Important<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>You\u2019re probably getting some traffic on your Shopify store. But how do you keep them coming back? How do you make them so loyal to your brand that they begin to tell their friends and family members about you? This is where boosting brand loyalty for your Shopify store comes in.<\/p>\n<p>Repeat customers spend more on buying your products and cost you less to retain them. This is why it is important to plan ahead of time to retain your customers.<\/p>\n<p>Brand loyalty alone can be what makes the difference between you and the competition. Having loyal customers can help boost your word-of-mouth marketing, increase your user-generated content and customer retention. It even directly raises your bottom line by impacting your store revenue and profits.<\/p>\n<p>This guide will discuss all you need to know about brand loyalty, including the importance, factors that affect brand loyalty, practical strategies to improve customer loyalty, and customer loyalty tools that you can use for your Shopify store.<\/p>\n<p>Let\u2019s jump right in!<\/p>\n<h2><span class=\"ez-toc-section\" id=\"What_is_Brand_Loyalty\"><\/span>What is Brand Loyalty?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Brand loyalty describes a positive relationship with your customers as a brand. It shows the willingness of your customers to choose your brand or your products over the competition consistently.<\/p>\n<p>With the fierce competition that you find in the eCommerce space today, the loyalty of your customers to your brand can set your Shopify business apart. If you have just<a target=\"_blank\" href=\"https:\/\/www.incandgo.com\/best-llc-service\/\"> formed your LLC<\/a> or commenced an online business, you should consider the strategies you can use to boost your brand loyalty.<\/p>\n<p>Brand loyalty also gives you valuable insight into your customers&#8217; behaviour, which can help you restrategize your business to serve your customers better.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Why_is_Brand_Loyalty_Important\"><\/span>Why is Brand Loyalty Important?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Brand loyalty is an essential aspect of any business, whether small or big. This is because just a fraction of your loyal customers can generate a large percentage of your future revenue. Here are some other reasons building brand loyalty for your Shopify store is important:<\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Reduce_Customer_Acquisition_Costs\"><\/span>1. Reduce Customer Acquisition Costs<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Brand loyalty helps to increase your customer retention rate. It has been shown that retaining old customers is cheaper than acquiring new ones simply implies reduced customer acquisition costs. A <a target=\"_blank\" href=\"https:\/\/cdn2.hubspot.net\/hub\/109434\/file-333361905-pdf\/50_customer_service_facts.pdf\">publication<\/a> by Emmet Murphy and Mark Murphy indicates that even a slight 2% increase in your customer retention rate can lead to as much as a 10% reduction in your running costs.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Increase_Revenue_and_Profits\"><\/span>2. Increase Revenue and Profits<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-8158 lazyload\" data-src=\"https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Brand-loyalty.jpg\" alt=\"Brand loyalty\" width=\"900\" height=\"600\" data-srcset=\"https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Brand-loyalty.jpg 900w, https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Brand-loyalty-300x200.jpg 300w, https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Brand-loyalty-768x512.jpg 768w\" data-sizes=\"(max-width: 900px) 100vw, 900px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 900px; --smush-placeholder-aspect-ratio: 900\/600;\" \/><noscript><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-8158\" src=\"https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Brand-loyalty.jpg\" alt=\"Brand loyalty\" width=\"900\" height=\"600\" srcset=\"https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Brand-loyalty.jpg 900w, https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Brand-loyalty-300x200.jpg 300w, https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Brand-loyalty-768x512.jpg 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/noscript><\/p>\n<p><a target=\"_blank\" href=\"https:\/\/revenuesandprofits.com\/increase-revenue-for-your-company\/\">Source<\/a><\/p>\n<p>It costs more to acquire new customers than to retain customers who have shown that they know you and love your brand. Brand loyalty reduces your customer acquisition costs and running costs; hence, it increases your revenue and your profits.<\/p>\n<p>Brand loyalty also increases your average order value (AOV). This is because your loyal customers are more likely to make larger and more frequent purchases as time goes on. This, in turn, boosts your <a target=\"_blank\" href=\"http:\/\/baremetrics.com\/academy\/saas-calculating-ltv\">customer lifetime value<\/a> (CLTV) as your loyal customers are likely to buy other new products you add to your store because they&#8217;ve come to trust your brand.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Improve_Brand_Reputation_and_Advocacy\"><\/span>3. Improve Brand Reputation and Advocacy<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><a target=\"_blank\" href=\"https:\/\/www.invespcro.com\/blog\/word-of-mouth-marketing\/#:~:text=64%25%20of%20marketing%20executives%20indicated,most%20effective%20form%20of%20marketing.&amp;text=82%25%20of%20marketers%20use%20word,to%20improve%20their%20direct%20sales.\">64%<\/a> of marketing executives believe that the most effective form of marketing is word-of-mouth marketing. Customers who are loyal to your brand love to buy from you, but beyond that, they are likely to tell their family and friends. By building brand loyalty, you create a larger fan base for your business.<\/p>\n<p>The more loyal customers are to your brand, the more likely they will recommend your business to their friends and families. This will directly drive up sales and improve your brand reputation.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Gather_Valuable_Feedback_for_Evaluation\"><\/span>4. Gather Valuable Feedback for Evaluation<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Customers who are loyal to your brand are interested in seeing it bloom. With increased brand loyalty, you gain access to valuable feedback and ideas from your customers. You can use this feedback and ideas to evaluate and improve your business strategy.<\/p>\n<p>You can also expand your business based on these ideas as you&#8217;ll have the assurance that your loyal customers have shown some level of interest in those new areas.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Factors_Affecting_Brand_Loyalty\"><\/span>Factors Affecting Brand Loyalty<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Trust is the very basis on which brand loyalty is built. Customers will not become loyal to you if they cannot trust your brand. Certain factors are responsible for this, and by addressing these factors, you make it possible for your customers to become confident and trust your brand.<\/p>\n<p>Some of these factors include:<\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Brand_Values\"><\/span>1. Brand Values<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Your brand values are arguably the most important influence on the loyalty of your customers. Customers are interested in the values you stand for as a brand, and they also consider the principles that your brand follows. People are generally drawn to customer-centric brands.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Quality\"><\/span>2. Quality<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Another popular factor that determines brand loyalty is quality. Nobody likes to buy products of poor quality.<\/p>\n<p>You want to make sure that your products are of high quality and meet your customers&#8217; expectations.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Customer_Service\"><\/span>3. Customer Service<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Everyone appreciates <a target=\"_blank\" href=\"https:\/\/www.revechat.com\/blog\/customer-service\">good customer service<\/a>, and people are more likely to become return customers when a brand treats them right. Addressing the concerns of customers swiftly is a great place to start. \u00a0<a target=\"_blank\" href=\"https:\/\/www.openphone.com\/blog\/best-small-business-phone-systems\/\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/www.openphone.com\/blog\/best-small-business-phone-systems\/&amp;source=gmail&amp;ust=1676984642936000&amp;usg=AOvVaw0BDTTpBmIK0tBFM8uLUAZr\">Incorporating VoIP technology<\/a> can drastically improve e-commerce operations through automation and popular tool integrations, so give it a try if you have a clogged customer support line.\u00a0 You can proceed from there to improve their navigation experience as they shop on your Shopify store.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Shopping_Experience\"><\/span>4. Shopping Experience<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Whether you notice it or not, people are very particular with their shopping experience. They want to enjoy a seamless shopping experience, and they want your checkout and shipping to be hassle-free as well.<\/p>\n<p>So, <a target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/a-guide-to-creating-and-optimizing-customer-journey-map\/\">optimize these touchpoints<\/a> to earn your customers\u2019 loyalty.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_to_Measure_Brand_Loyalty\"><\/span>How to Measure Brand Loyalty<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Measuring brand loyalty using certain metrics can help you monitor your brand loyalty better. These metrics will give you insights into why and how your customer loyalty increases and how to make it even better.<\/p>\n<p>Some of the metrics to pay attention to include:<\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Net_Promoter_Score_NPS\"><\/span>1. Net Promoter Score (NPS)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Your net promoter score helps you understand the chances of your customers referring your brand to other people. In other words, it lets you track your loyalty marketing. When measuring brand loyalty with NPS, ask your customers the following:<\/p>\n<p>On a scale of 0-10, how likely are you to recommend us to your friends, family or business associates?<\/p>\n<p>Customers who choose between 0 and 6 are called detractors, those who select 7 or 8 are passives, while those who choose 9 or 10 are your promoters.<\/p>\n<p>To get your NPS, simply subtract the total percentage of detractors from the total percentage of promoters, i.e.,<\/p>\n<p><b>Total percentage of promoters &#8211; Total percentage of detractors = Net promoter score.<\/b><\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Customer_Loyalty_Index_CLI\"><\/span>2. Customer Loyalty Index (CLI)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The customer loyalty index is regarded as the measure of customer loyalty over a specific period. It factors in other metrics like net promoter score, repeat purchases, and upselling. As opposed to NPS that measures just customer intention, CLI considers customers alongside their actual behaviour.<\/p>\n<p>To measure your CLI, ask your customers these questions:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">How likely are you to purchase a product from us next time?<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">How willing are you to try out other products from our brand?<\/li>\n<\/ul>\n<p>To calculate your CLI, use the formula below:<\/p>\n<p><b>(Total number or returning customers \u00f7 Total number of customers) x 100 = Customer loyalty index.<\/b><\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Customer_Effort_Score_CES\"><\/span>3. Customer Effort Score (CES)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Customer Effort Score measures the effort your customers have to put in to return a product or get any issues they have resolved. People tend to be more loyal to brands that have products that are easier to purchase and\/or return if there is a need to.<\/p>\n<p>To track your CES, you want your customers to rate how easy or difficult it was to perform a specific action &#8211; making a purchase, lodging a complaint, or returning a product. When you get responses, calculate your CES using the following formula:<\/p>\n<p><b>Total sum of responses<\/b>\u00a0 <b>\u00f7 Total number of survey respondents = Customer effort score<\/b><\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Repeat_Customer_Rate\"><\/span>4. Repeat Customer Rate<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Your repeat customer rate tracks the number of your customers that are willing to buy from you again. This can help you give a rough projection of how likely they are to make further purchases from you in the future. This should be one of the primary metrics you consider because the health of your Shopify business depends on it.<\/p>\n<p>To track this, check out the <b>first-time vs. returning customer sales<\/b> report in your Shopify admin.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-8159 lazyload\" data-src=\"https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Shopify-Brand-Loyalty.jpg\" alt=\"Brand Loyalty Shopify \" width=\"1029\" height=\"1022\" data-srcset=\"https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Shopify-Brand-Loyalty.jpg 1029w, https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Shopify-Brand-Loyalty-300x298.jpg 300w, https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Shopify-Brand-Loyalty-150x150.jpg 150w, https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Shopify-Brand-Loyalty-768x763.jpg 768w\" data-sizes=\"(max-width: 1029px) 100vw, 1029px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1029px; --smush-placeholder-aspect-ratio: 1029\/1022;\" \/><noscript><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-8159\" src=\"https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Shopify-Brand-Loyalty.jpg\" alt=\"Brand Loyalty Shopify \" width=\"1029\" height=\"1022\" srcset=\"https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Shopify-Brand-Loyalty.jpg 1029w, https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Shopify-Brand-Loyalty-300x298.jpg 300w, https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Shopify-Brand-Loyalty-150x150.jpg 150w, https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Shopify-Brand-Loyalty-768x763.jpg 768w\" sizes=\"(max-width: 1029px) 100vw, 1029px\" \/><\/noscript><\/p>\n<p><a target=\"_blank\" href=\"https:\/\/www.shopify.co.id\/retail\/retail-reports\">Source<\/a><\/p>\n<p>Your repeat customer rate is the number of customers that made more than one purchase divided by the number of unique customers, i.e.,<\/p>\n<p><b>(Number of customers who&#8217;ve purchased before \u00f7 Total no. customers) x 100 = Repeat customer rate<\/b><\/p>\n<h3><span class=\"ez-toc-section\" id=\"5_Purchase_Frequency\"><\/span>5. Purchase Frequency<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>This metric tracks how frequently your customers make repeat purchases. It is important to keep an eye on this metric because repeat purchases are usually one of the most significant contributors to your annual revenue.<\/p>\n<p>Within the same timeframe of your repeat customer rate, your purchase frequency is the number of orders placed divided by the number of unique customers.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"6_Average_Order_Value_AOV\"><\/span>6. Average Order Value (AOV)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Your AOV measures the average value of each order of your customers, making it easier to identify customers with the highest value. To track this, you can check out the <b>Sales by customer name<\/b> report in your Shopify admin, then divide the total sales by the order count to get your average order value.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-8160 lazyload\" data-src=\"https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Shopify-dashboard.jpg\" alt=\"Shopify dashboard\" width=\"1999\" height=\"795\" data-srcset=\"https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Shopify-dashboard.jpg 1999w, https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Shopify-dashboard-300x119.jpg 300w, https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Shopify-dashboard-768x305.jpg 768w\" data-sizes=\"(max-width: 1999px) 100vw, 1999px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1999px; --smush-placeholder-aspect-ratio: 1999\/795;\" \/><noscript><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-8160\" src=\"https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Shopify-dashboard.jpg\" alt=\"Shopify dashboard\" width=\"1999\" height=\"795\" srcset=\"https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Shopify-dashboard.jpg 1999w, https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Shopify-dashboard-300x119.jpg 300w, https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Shopify-dashboard-768x305.jpg 768w\" sizes=\"(max-width: 1999px) 100vw, 1999px\" \/><\/noscript><\/p>\n<p><a target=\"_blank\" href=\"https:\/\/www.shopify.in\/enterprise\/ecommerce-reports\">Source<\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"10_Tips_for_Boosting_Brand_Loyalty_for_Shopify_Business\"><\/span>10 Tips for Boosting Brand Loyalty for Shopify Business<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Your customers won\u2019t become loyal to your brand magically overnight &#8211; you need to work hard to earn it.<\/p>\n<p>That said, here are 10 tips and strategies to improve your brand loyalty:<\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Prioritize_Excellent_Engagement_and_Customer_Service\"><\/span>1. Prioritize Excellent Engagement and Customer Service<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Excellent customer service is one of the most important things when it comes to running a Shopify store. All things being equal, exceptional customer service can keep your customers coming back time and time again.<\/p>\n<p>Your customer service should cover all areas of engagement. This includes their first interaction with your brand, their experience with your product, and even your team. Being friendly, open to your customers in addressing their questions and complaints, and genuinely caring about them can delight them and make them loyal customers to your brand.<\/p>\n<p>More than half of eCommerce customers will stay with a brand as loyal customers because of the stellar customer service they enjoy. Hence, invest in excellent customer service.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Know_Your_Customers_and_Exceed_Their_Expectations\"><\/span>2. Know Your Customers and Exceed Their Expectations<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Another strategy you can implement to convert your customers into return customers and even loyal customers is to exceed their expectations. Everyone appreciates when their expectations are met, but nothing beats exceeding expectations.<\/p>\n<p>You can start this by researching what the basic needs of your customers are. You also want to know what catches their attention. Keep in mind that <a target=\"_blank\" href=\"https:\/\/litextension.com\/ecommerce-trends-2022-best-platforms.html\">trends<\/a> change, so you should not be static. By knowing what their basic needs are, you can understand what their expectations are.<\/p>\n<p>By delivering on your promise to meet their basic needs with your product and going above their expectations, you can guarantee that they will prefer your brand to the competition.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Create_Customer_Feedback_Loops\"><\/span>3. Create Customer Feedback Loops<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>While <a target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/customer-feedback\/\">customer feedback<\/a> is a benefit of brand loyalty, it is more than just that. It\u2019s also a method of building and improving brand loyalty, and that is where the \u2018loop\u2019 comes from.<\/p>\n<p>Your customers feel heard when you encourage them to provide feedback. When you implement their recommendations or attend to their complaints, they feel valued and even respected. This increases their loyalty.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Optimize_Your_Shopify_Stores_Appearance_and_Make_It_Mobile-friendly\"><\/span>4. Optimize Your Shopify Store\u2019s Appearance and Make It Mobile-friendly<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>As a Shopify merchant looking to increase your base of loyal customers and increase your bottom line, you must make your Shopify website mobile-friendly and attractive. A mobile-friendly website is very important because most people coming to your website will be mobile users.<\/p>\n<p>Many customers are unlikely to return to make a second purchase if they don\u2019t find your website easy to navigate.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"5_Personalize_Customer_Experience\"><\/span>5. Personalize Customer Experience<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Every customer wants to feel seen and acknowledged, and you can achieve this by personalizing their shopping experience. This helps build a stronger bond and connection between your customers and your brand.<\/p>\n<p>You can personalize your customer\u2019s experience through your various marketing strategies. This includes tailored email and SMS marketing, adding handwritten notes to product packages to be delivered, postcards around the holidays, and customized messages. You can use insights about their preferences and tastes to <a target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/top-25-product-recommendation-tools\/\">recommend other products<\/a> that may be relevant to them.<\/p>\n<p>By personalizing your customer\u2019s experience, you tell them that they are important to your brand and that you value and care about them. This will make them trust your brand more and make them loyal customers.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"6_Add_More_Payment_Options\"><\/span>6. Add More Payment Options<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>An excellent way to improve your customer experience and drive brand loyalty is by providing different quick <a target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/10-shopify-payment-methods\/\">payment options<\/a> at the <a target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/checkout-optimization-strategies\/\">checkout page<\/a>. Most customers may not return to your store if they don\u2019t get the payment options they are used to, or if the available options are too complex or time-wasting.<\/p>\n<p>Signing up for a new payment platform can be annoying, time-wasting, and tiring for your customers. It also makes them more likely to abandon their cart and your store for some other store. To avoid this, add multiple payment options to your Shopify store.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"7_Be_Consistent\"><\/span>7. Be Consistent<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>One of the ways to successfully build brand loyalty is consistency. Customers expect a consistent experience every time they shop from your store or interact with your brand. If you provide an inconsistent experience, it will become increasingly difficult for your customers to build a relationship with your brand.<\/p>\n<p>When you provide a consistent experience for your customers, they can be sure you\u2019ll meet their expectations every time. This increases their loyalty to your brand, and your overall customer retention rates improve. It makes them confident to refer your brand to their friends and family.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"8_Build_a_Community\"><\/span>8. Build a Community<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>There is more to your brand than just a <a target=\"_blank\" href=\"https:\/\/www.logodesign.net\/beginners-guide-logo-design\">creative business logo design<\/a>, colours, and other things that differentiate you from the competition. Customers build a relationship of trust with businesses they can connect with emotionally.<\/p>\n<p>The best way to achieve this is by building a community that embodies your brand values and making your customers part of it.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"9_Connect_with_Your_Customers_on_Social_Media\"><\/span>9. Connect with Your Customers on Social Media<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>An excellent way to build brand loyalty is by connecting with your customers on Facebook, Instagram, and any other social media platform they socialize on.<\/p>\n<p>Shopify has made this easier with the opportunity for merchants to integrate social media platforms, like Facebook, Instagram, and Tiktok, into their stores. You can also share <a target=\"_blank\" href=\"https:\/\/www.kontely.com\/user-generated-content-marketing\/\">user-generated content<\/a> on these platforms.<\/p>\n<p>User-generated content is the type of content a customer creates to express that they are impressed by a brand. It could be a testimonial, review, social media post, podcast, etc.<\/p>\n<p>By sharing user-generated content on social media, you provide potential customers with the social proof they need to convince them to make a purchase. It also makes the customers who provided the content feel special and appreciated, which will drive up their loyalty to your brand.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"10_Build_a_Customer_Loyalty_Program\"><\/span>10. Build a Customer Loyalty Program<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><a target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/customer-loyalty-program\/\">Implementing a successful customer loyalty program<\/a> can significantly influence your customer\u2019s shopping patterns. Not only will it help to boost customer engagement, but it can also help to increase your sales.<\/p>\n<p>Customer loyalty programs are easily one of the best and cheapest ways to reward your customers for being loyal. Remember that even the best customer loyalty program is not enough to make up for poor customer service or experience.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Customer_Loyalty_Apps_for_Shopify\"><\/span>Customer Loyalty Apps for Shopify<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The following are some of the best customer loyalty apps for Shopify that you can use to implement loyalty marketing in your store.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Growave\"><\/span>1. Growave<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-8161 lazyload\" data-src=\"https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Growave.jpg\" alt=\"Growave customer loyalty app for Shopify\" width=\"1338\" height=\"744\" data-srcset=\"https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Growave.jpg 1338w, https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Growave-300x167.jpg 300w, https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Growave-768x427.jpg 768w\" data-sizes=\"(max-width: 1338px) 100vw, 1338px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1338px; --smush-placeholder-aspect-ratio: 1338\/744;\" \/><noscript><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-8161\" src=\"https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Growave.jpg\" alt=\"Growave customer loyalty app for Shopify\" width=\"1338\" height=\"744\" srcset=\"https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Growave.jpg 1338w, https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Growave-300x167.jpg 300w, https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Growave-768x427.jpg 768w\" sizes=\"(max-width: 1338px) 100vw, 1338px\" \/><\/noscript><\/p>\n<p><a target=\"_blank\" href=\"https:\/\/growave.io\/\">Growave<\/a> is a point-based and tier-based <a target=\"_blank\" href=\"https:\/\/adoric.com\/blog\/customer-loyalty-program\/\">customer loyalty program<\/a> that rewards your customers for any action they take that leads to a conversion. They get more points for making a purchase and referring your Shopify store to their family and friends.<\/p>\n<p>You get to choose the number of points to reward your customers with. With Growave, you can also improve your store&#8217;s conversion rates with social proof and photo reviews.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Stampedio\"><\/span>2. Stamped.io<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-8162 lazyload\" data-src=\"https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Stamped.io_.jpg\" alt=\"Stamped.io Shopify Brand Loyalty App\" width=\"1321\" height=\"614\" data-srcset=\"https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Stamped.io_.jpg 1321w, https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Stamped.io_-300x139.jpg 300w, https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Stamped.io_-768x357.jpg 768w\" data-sizes=\"(max-width: 1321px) 100vw, 1321px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1321px; --smush-placeholder-aspect-ratio: 1321\/614;\" \/><noscript><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-8162\" src=\"https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Stamped.io_.jpg\" alt=\"Stamped.io Shopify Brand Loyalty App\" width=\"1321\" height=\"614\" srcset=\"https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Stamped.io_.jpg 1321w, https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Stamped.io_-300x139.jpg 300w, https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Stamped.io_-768x357.jpg 768w\" sizes=\"(max-width: 1321px) 100vw, 1321px\" \/><\/noscript><\/p>\n<p><a target=\"_blank\" href=\"https:\/\/stamped.io\/\">Stamped.io<\/a> is another excellent customer loyalty app that lets you create loyalty reward programs. Ith this tool, you can offer your customers different rewards options, including discounts, free shipping, gift cards, and more. This app allows you to choose the reward options you want and the specific actions you want to reward.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Referral_Candy\"><\/span>3. Referral Candy<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-8163 lazyload\" data-src=\"https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Referral-candy.jpg\" alt=\"\" width=\"1307\" height=\"570\" data-srcset=\"https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Referral-candy.jpg 1307w, https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Referral-candy-300x131.jpg 300w, https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Referral-candy-768x335.jpg 768w\" data-sizes=\"(max-width: 1307px) 100vw, 1307px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1307px; --smush-placeholder-aspect-ratio: 1307\/570;\" \/><noscript><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-8163\" src=\"https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Referral-candy.jpg\" alt=\"\" width=\"1307\" height=\"570\" srcset=\"https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Referral-candy.jpg 1307w, https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Referral-candy-300x131.jpg 300w, https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Referral-candy-768x335.jpg 768w\" sizes=\"(max-width: 1307px) 100vw, 1307px\" \/><\/noscript><\/p>\n<p><a target=\"_blank\" href=\"https:\/\/www.referralcandy.com\/?ref=bloghead\">Referral Candy<\/a> is a referral-based Shopify customer loyalty app that allows you to set up a referral program to get more customers. It allows you to reward your customers with gifts, cash incentives, or even discounts each time they refer a customer to your store.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Smileio\"><\/span>4. Smile.io<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-8164 lazyload\" data-src=\"https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Smile.jpg\" alt=\"Customer Loyalty App\" width=\"1317\" height=\"612\" data-srcset=\"https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Smile.jpg 1317w, https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Smile-300x139.jpg 300w, https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Smile-768x357.jpg 768w\" data-sizes=\"(max-width: 1317px) 100vw, 1317px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1317px; --smush-placeholder-aspect-ratio: 1317\/612;\" \/><noscript><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-8164\" src=\"https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Smile.jpg\" alt=\"Customer Loyalty App\" width=\"1317\" height=\"612\" srcset=\"https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Smile.jpg 1317w, https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Smile-300x139.jpg 300w, https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Smile-768x357.jpg 768w\" sizes=\"(max-width: 1317px) 100vw, 1317px\" \/><\/noscript><\/p>\n<p><a target=\"_blank\" href=\"https:\/\/smile.io\/\">Smile.io<\/a> rewards your customers with points when they make purchases from your store. They can choose to spend these points on their next purchase from your store. You can also reward customers with points for activities like registration or social shares. If you want, you can also use this app to create a referral program to boost brand loyalty.<\/p>\n<p>5. Rise.ai<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-8165 lazyload\" data-src=\"https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Rise.ai_.jpg\" alt=\"\" width=\"1309\" height=\"622\" data-srcset=\"https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Rise.ai_.jpg 1309w, https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Rise.ai_-300x143.jpg 300w, https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Rise.ai_-768x365.jpg 768w\" data-sizes=\"(max-width: 1309px) 100vw, 1309px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1309px; --smush-placeholder-aspect-ratio: 1309\/622;\" \/><noscript><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-8165\" src=\"https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Rise.ai_.jpg\" alt=\"\" width=\"1309\" height=\"622\" srcset=\"https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Rise.ai_.jpg 1309w, https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Rise.ai_-300x143.jpg 300w, https:\/\/adoric.com\/blog\/wp-content\/uploads\/2022\/02\/Rise.ai_-768x365.jpg 768w\" sizes=\"(max-width: 1309px) 100vw, 1309px\" \/><\/noscript><\/p>\n<p><a target=\"_blank\" href=\"https:\/\/rise.ai\/\">Rise.ai<\/a> is a Shopify customer loyalty app that allows you to reward your customers with gift cards each time they refer another customer to you. It gives you the option of sending these rewards via email.<\/p>\n<p>The app also allows you to set the rules for your loyalty program and even offer customers gift cards instead of refunds for returned products.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>You need your customers\u2019 loyalty for your Shopify store to flourish. It goes a long way to improve your customer retention rate, boost customer lifetime value, and help provide stellar customer service.<\/p>\n<p>If you are having a hard time converting your website visitors into customers, the Adoric Shopify app can help.<\/p>\n<p>With our app, you can capture your visitors&#8217; email addresses and convert them into customers, create marketing campaigns to promote your sales offers and promos, and lots more.<\/p>\n<p>Ready to test-drive Adoric and see how it will help improve your customer loyalty? Install it right away on your Shopify store.<\/p>\n<p style=\"text-align: center;\"><a target=\"_blank\" href=\"https:\/\/adoric.com\/shopify-adoric?utm_source=adoric&amp;utm_medium=blog&amp;utm_campaign=bottom_click\" rel=\"noopener\" class=\"big-button shopify-cta-button\">Install Adoric Shopify App<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Loyal customers are the lifeblood of every business. This post is for you if you are looking to boost your brand loyalty with your customers.<\/p>\n","protected":false},"author":15,"featured_media":8169,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false},"categories":[32],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.11 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>10 Tips to Boost Brand Loyalty for Your Shopify Business - Adoric Blog<\/title>\n<meta name=\"description\" content=\"Loyal customers are the lifeblood of every business. 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