Best Shopify apps

Curated list of the best Shopify FAQ apps

You’re a busy entrepreneur running your ecommerce business, and researching the best shopify faq apps you can use to optimize your Shopify store is time-consuming. So, we took the liberty of doing this.

FAQ Page, Helpdesk/Help Center

by Corner: Referral, Upsell & Helpdesk platform for D2C Brands
5.0 (112 reviews)
Free plan available
Key features of the app
  • 1 Combine all your questions and answers into one big accordion or you can create multiple categories like order tracking, shipping, return policies or other product-related questions for easy navigation by the visitors.
  • 2 Display FAQs as accordions in your product descriptions or on specific product pages or anywhere on the site. Very easy to customize and has an effective support system.
  • 3 The widget is one of a kind and it allows customers to have direct contacts on Whatsapp and Email. Also, quick access for visitors to access the FAQ.

FAQ Page & Help Center Pro

4.9 (154 reviews)
Free plan available
Key features of the app
  • 1 Display FAQs anywhere on your web page, product pages and collection to boost customers' confidence and create a convenient environment where they feel included and happy.
  • 2 The FAQ search results are available to all countries where Google Search is available. Also is a great way to boost your SEO.
  • 3 Within this app are various pre-built templates that you can use to create stunning FAQ accordions that resonate with your customers. No technical knowledge is required.

Instant FAQ & Help Center

by RoarTheme
4.7 (59 reviews)
Free plan available
Key features of the app
  • 1 No need to code. Instant creates a FAQ and adds an unlimited number of them to your website.
  • 2 Reduce ticket support and provide immediate answers to customers' questions regarding a specific product, shipping and order tracking.
  • 3 It works very well with all the themes. It also works seamlessly with various customized themes.

HelpCenter | FAQ Chat Helpdesk

by Shark Byte, Inc
4.7 (1286 reviews)
Free plan available
Key features of the app
  • 1 Provide customers with answers to their questions in very few steps. Create an FAQ from scratch within minutes to provide instant answers to commonly asked questions.
  • 2 Save yourself time and energy when you answer customers' questions. Connect all your social media platforms to one single platform to access all your customers' inquiries and answer all questions from that single platform.
  • 3 FAQ tabs can be easily customized to suit your store theme. Select the most asked questions and contents, fix it into a tab and add it to your product page or anywhere of your choice.

EasySlide Accordion tabs & FAQ

by NexusMedia OÜ
4.9 (246 reviews)
Free plan available
Key features of the app
  • 1 Accordions are very effective tools to organize your content and long product descriptions into more simplified and easy-to-read tabs.
  • 2 FAQ accordions are flexible in that you can add them to all your products, some of your products, individual products or your collections.
  • 3 You can add these FAQs to pages and product descriptions via accordion tabs or create a separate page for your FAQ.

FAQ+Contact us+WhatsApp+Track

by Oneprime, Inc.
4.8 (91 reviews)
Free plan available
Key features of the app
  • 1 It comes with stunning features that provide seamless operations. Features like pre-filled FAQ which you can customise to suit you, order tracking, Tidio, Whatsapp and many more.
  • 2 Use the app to create FAQ accordions that answer some common questions about orders or other product-related questions that allows customers to track and monitor their orders.
  • 3 Provide faster and easy customer support through Whatsapp Chat and drive more traffic to your store using the Whatsapp share button.

Live Chat,Help Center,Helpdesk

by UpperCommerce
5.0 (445 reviews)
Free plan available
Key features of the app
  • 1 Connect with your customers and provide customer support on all your social media channel from one platform.
  • 2 Enable live chat with your store visitors, and give product recommendations and advice on the best products to buy. Moreso, give discounts to retain and convert them to customers.
  • 3 Give immediate responses to customers' orders and other related issues with the order tracking widgets.

Easy FAQ Page, Customer FAQs

by Avocados Lab
5.0 (345 reviews)
Free plan available
Key features of the app
  • 1 Available within this app are 4 themes to help you with customizing your FAQ to match your store theme.
  • 2 Make your life easy and your store more organized with FAQ. It is very easy to set up and works seamlessly.
  • 3 Supports multilanguage translations and multiple FAQ pages.

FREE FAQ | Help center

by FaqKing
4.6 (57 reviews)
Free plan available
Key features of the app
  • 1 There are pre-built templates available to create customizable and responsive FAQs that match your theme designs.
  • 2 Display FAQs anywhere on your static pages and website. Place FAQ on multiple pages for easy understanding of product features and related questions about the product.
  • 3 Create your FAQ accordions with customizable questions and easy in a few minutes from the admin dashboard.

Detective FAQ Chat & Helpdesk

by Trinity River Software
4.6 (37 reviews)
Free plan available
Key features of the app
  • 1 This app feature various widgets for FAQ, Emails, Chats and Tracking Orders.
  • 2 Create stunning FAQ pages with common and product-related questions to answer visitor questions easily and efficiently.
  • 3 Add FAQ to any product or collections, or on all products to provide more information on the product so that visitors will have more confidence to buy the product.

Product FAQ With Accordion

by SquadKin
4.6 (7 reviews)
Free plan available
Key features of the app
  • 1 This app features a google Schema available in all languages and to countries with SEO structures.
  • 2 There are no limits to the number of faqs you can display for your products.
  • 3 Add FAQ accordions anywhere on your page, it comes with a powerful editor that makes customization easy.

Live Chat Customer Service FAQ

by PerfectApps
4.6 (44 reviews)
Free plan available
Key features of the app
  • 1 To reduce the number of abandoned carts, send notifications to customers with smart triggers to show them real-life cart previews, and send automatic discounts and deals to your visitors.
  • 2 Track and monitor your visitor behaviours on your site, see what they want to buy and send personalized messages based on their shopping behaviour to satisfy them.
  • 3 With the Customer Insight features, you can obtain the customer's information to know the status of the visitor, if they are returning customers or new to your site.

FAQs + Reviews + Back in Stock

5.0 ()
Free plan available

FAQ Page,Product FAQ Accordion

by Simesy
4.4 (6 reviews)
Free plan available

POWR FAQ+ | Help Center

4.6 (221 reviews)
Free plan available

FAQ & Accordions

by EnormApps
4.7 (56 reviews)
Free plan available
Key features of the app
  • 1 Insert FAQ into your pages and products to help customers answer and resolve some of their questions without the support team's help.
  • 2 Create an FAQ section for your brand, products and shipping policies for customers to understand your work ethics
  • 3 These FAQs are responsive on all device types. It fits on any screen which makes it easy for the customers to read its contents without stress.

FAQ Accordion | FAQ Page

by Simesy
4.0 (4 reviews)
Free plan available
Key features of the app
  • 1 Add FAQ accordion anywhere on your website. It can be the product page, landing page, or blog page.
  • 2 Make search easy with the instant search bar, where you can easily find answers to the searched words.
  • 3 Select FAQ styles from the pre-built templates to match your theme designs. All design looks amazing on all devices.

POWRful FAQ Page | Help Center

(220 reviews)
Free plan available
Key features of the app
  • 1 Create FAQ accordions for all necessary product information and questions. Leave the accordion with the most frequently asked question and answer open for easy reading.
  • 2 Create FAQ pages for your shipping and return policies questions and provide the most accepted answer to these questions.
  • 3 Answer common questions and product-related questions, reduce support tickets and many more with the FAQ Help Center page.

Avishay Assaf

Best FAQ Apps for Shopify 

As a Shopify merchant looking to get ahead in business, one of the best things you can do for your customers to better their shopping experience is by answering possible questions they might have. 

For example, they might want to know if you offer free shipping, know about your order cancellation process, refund policy, and many more. And what better way to answer these questions than by setting up a Frequently Asked Question (FAQ) page on your website? 

An FAQ page is exactly what the name says: a page that answers questions your visitors ask frequently. 

But do you need one, especially if you have a support team ready to field questions from your customers at any time? Yes, you do. 

Do you know why? Studies have shown that 69% of consumers will try to for solutions to a problem themselves before reaching out for support. 

That means you would lose a lot of potential customers if you don’t have an FAQ page set up on your website. 

Thankfully, creating stunning FAQ pages on Shopify isn’t hard; you just need the right FAQ app for Shopify. And there are several best FAQ apps for Shopify on the Shopify app store. 

Most of these apps enable you to add a dynamic accordion to your FAQ page to make it more attractive and interactive. 


How do I create an FAQ page in Shopify

Although you can manually create an FAQ page in Shopify, you are better off using an app. It’s efficient and makes your life easier.

How do I create a dynamic FAQ section in Shopify?

The good news is that you don’t have to write codes or modify your website’s codebase to add a dynamic section to your FAQ page. Most FAQ apps allow you to do so right out of the box.

What are the best FAQ apps for Shopify?

There are a lot of FAQ apps on the Shopify app market. The best app depends on what you are looking for and your budget.

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