Best Shopify apps

Curated list of the best Shopify Survey apps

You’re a busy entrepreneur running your ecommerce business, and researching the best shopify survey apps you can use to optimize your Shopify store is time-consuming. So, we took the liberty of doing this.


by CustomerSure
5.0 (13 reviews)
Free plan available
Key features of the app
  • 1 Feedback can only make a difference when you apply it correctly. Take into account what your customers complain about and fix them.
  • 2 Identify the areas of your business giving your customers the most challenge and find a solution.
  • 3 Keep your survey short and simple so your customers can answer them quickly. Net Promoter NPS

4.6 (194 reviews)
Free plan available
Key features of the app
  • 1 Install the software quickly and deploy the smart NPS survey to know your loyal customers. Identify trends to boost your email marketing.
  • 2 Get insight into your business performance and customer preferences with A/B testing.
  • 3 Gather reviews and testimonials about your product or services to build trust and strengthen your business authenticity.

Metrical Abandonment Survey

by Metrical, Inc.
3.4 (2 reviews)
Free plan available
Key features of the app
  • 1 Metrical is easy to install and allows you to hide or show your survey to people you choose.
  • 2 Collect feedback from customers when they are about to abandon their cart to find out why they are leaving.
  • 3 See feedback as it comes in to understand your customers and their shopping experience.

Neowauk ‑ Survey, Quiz, Wheel

by Neowauk
4.9 (33 reviews)
Free plan available
Key features of the app
  • 1 Add games like spin and win, scratch and win or flip games to your store to grow your subscription list.
  • 2 Engage your customers with quiz questions to help them locate the products they need, leading to higher conversion.
  • 3 Use surveys to increase leads and get feedback from your customers. Create a powerful survey form that integrates seamlessly with your order or checkout page.

Fairing Post Purchase Surveys

by Fairing
5.0 (143 reviews)
Free plan available
Key features of the app
  • 1 A well-developed post-purchase survey generates insight into customer shopping behavior and how to improve your business.
  • 2 Many brands may be short of campaign ideas and where to focus without the help of a survey.
  • 3 Keep up with feedback requests over time to build a stronger relationship with your customers.

POWR Customer Survey | Poll

3.8 (82 reviews)
Free plan available

Post Purchase NPS Survey

4.6 (80 reviews)
Free plan available
Key features of the app
  • 1 Our app helps you to create quick surveys that integrate perfectly with your order status page.
  • 2 Ask direct questions at the checkout page to learn how your customers found out about your business.
  • 3 Use the collected data to identify sales channels that outperform others. Focus on high-performing channels.

Grapevine Post Purchase Survey

by Union Works Apps
5.0 (137 reviews)
Free plan available
Key features of the app
  • 1 Understand your customers’ behavior with post-purchase surveys. Ask meaningful questions that will tell you more about your customers.
  • 2 Carry out a post-purchase revenue analysis to identify your business's strongest wit and your cost of operation.
  • 3 Customers can quickly complete the post-purchase survey, it fits well with your Shopify order page for a better shopping experience.

Kno Post Purchase Surveys

by KnoCommerce Inc
5.0 (27 reviews)
Free plan available
Key features of the app
  • 1 Quickly create and deploy your survey with no code. Set up a post-purchase or single survey page.
  • 2 Take advantage of customer feedback and find out what your business needs and what you should modify.
  • 3 Use insight to improve your marketing campaigns, product development, content, and more. Using insight can help increase customers’ engagement with your business.

Zigpoll Customer Surveys

by Argonautic Labs
5.0 (108 reviews)
Free plan available
Key features of the app
  • 1 Set survey to pop up after purchase to get customer feedback. The feedback can help you improve your business performance.
  • 2 Zigpoll can help you collect more emails and increase your customer base. Sync your data with Mailchimp, Klaviyo, and others.
  • 3 Build a responsive survey to gather insight into customer behavior to help you make informed decisions.

Customer Survey Form | Poll

3.8 (82 reviews)
Free plan available
Key features of the app
  • 1 Pick the most suitable survey form and use it to collect information from your customers on Shopify POS locations.
  • 2 Monitor your poll data and customer feedback with Google Sheets from your POWR dashboard and integrate with Shopify.
  • 3 Add emoji feedback, colors, star ratings, and custom fonts to your survey forms.

Fairing (Formerly Enquire)

by EnquireLabs
5.0 (134 reviews)
Free plan available

Avishay Assaf

Best Survey Apps for Shopify 

Running an online store on Shopify has never been an easy task. You can put in all your efforts to gain new customers, generate more sales and grow your business, yet your efforts won’t yield desired results. 

For example, you can put in a lot of effort to create a wowing user experience, optimize your product pages for conversion, etc. Yet, the only thing you get back is a high bounce rate, cart abandonment, and poor sales. 

When this happens, getting discouraged and quitting your business becomes easy. Don’t! 

Instead, ask your visitors and customers what they think you are doing wrong and what steps you can take to make amends. 

This is exactly where survey apps come into play. 

Put simply, survey apps are apps that enable you to conduct surveys and polls on your website visitors to get their input and feedback. 

With these apps, you can conveniently run post-purchase surveys, gain insights into your customers’ behavior and preferences, understand your customers’ pain points, and many more. 

The coolest part is that these survey apps are very easy to set up on Shopify, and you can customize them however you please. Plus, they enable you to create mobile-friendly surveys, especially for customers that prefer to surf the web with their mobile devices. 


Can you do surveys on Shopify?

The long and short answer to that question is yes. You will need to install a survey app on your Shopify website to create polls and surveys.

Can you integrate your Shopify store with Surveymonkey?

Yes, you can.

What are the best survey apps for Shopify?

There are a lot of awesome survey apps for Shopify, and you will find them on the Shopify app store. The best survey app for your store depends on the features you are looking for and your budget.

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