When starting an e-commerce business, one of the things you should give serious thought to is your shipping method. The cost of shipping, how long delivery takes, response to customers while the order is in transit, and more are all a part of the customer experience. Shopify shipping apps help you navigate the shipping experience as a seller.
A study has shown that the cost of shipping is one major factor that determines your conversion rate. 63% of online buyers do not proceed to checkout if the cost of delivery is high.
You can add multiple shipping options to your Shopify store to prevent store visitors from abandoning the cart. This way they have the freedom to choose a convenient delivery cost. Ensure that you include free shipping as a part of the options.
10 Best Shipping Apps for Shopify: Reviewed by Expert
- AfterShip Order Tracking
- Packlink PRO Shipping Platform
- PH Multi-Carrier Shipping Label App
- ShipStation
- ShippingEasy
- Shippo
- Easyship
- AfterShip Return & Exchange
- Tracktor Order Tracking
- Parcel Panel Order Tracking
1. AfterShip Order Tracking
This app is one of the best Shopify shipping apps, with over 4,000 positive reviews to prove its efficiency. AfterShip makes it easy to track your customer’s order automatically after shipping. It keeps you and your customers constantly updated on the shipment stage.
Features
Track Your Shipments At Once
AfterShip helps you keep track of your shipments once you send them out. It is compatible with 900+ courier companies across the globe. It automatically generates a tracking code, files orders accordingly, monitors progress and keeps customers informed on the shipment stage.
Personalized Branding Page
AfterShip allows you to create a personal branding page. Add your logo, website link, social media account, and more.
Secure Your Shipment
This feature is critical. AfterShip secures your shipment with an insurance company called InsureShield. The insurance policy is flexible, favorable, and executed fast when needed.
Pricing
AfterShip offers a free plan that is okay for small businesses. A 7-day free trial for paid plans. The paid plan begins at $11 per month, is billed annually, and goes up to $239 per month.
What Customers Say About AfterShip
Customers love AfterShip because of its exceptional customer support and user-friendly interface. Here is what a customer has to say about the app in the Shopify app store review section.
“Only just started using the app but contacted customer support to help with setup and they were super helpful, even offered a demo call to help get me started. Early days but based on my experience, would highly recommend!”
Customer Support
AfterShip has a customer support team available 24/7 to take your complaint. They also provide a help center that provides documentation that addresses common concerns.
2. Packlink PRO Shipping Platform
Packlink Pro offers access to up to 350 carrier services. It is fast, easy to use, and installation is free. Packlink is ideal for small and large businesses alike. More than 20,000 e-commerce businesses trust this app. The app automates some processes to make your workflow easy.
Features
Multiple Shipping Options
Why limit your business to a few shipping options? Multiple shipping options and carrier services can help your business scale better. Packing Pro gives you access to several courier services. You can create several delivery options such as;
- Drop off or pick up
- Economy or express
- Free or paid
- Same day delivery
Branding Page
Create, print, and label your shipment with Packlink. The processes involved in branding and shipping are done as fast as possible and are hassle-free. Packlink allows you to prink your labels in bulk.
Fast Shipping
Shipments are attended to right away. Tracking codes are generated immediately, and orders are labeled and sent out.
Pricing
Installation is free. Packlink charges you for each shipping label you purchase.
What Customers Have to Say About Packlink
Customers love this app because it is time-saving, cost-effective, and offers great customer support. Below is what a customer says about Packlink in the Shopify app store review section.
“Julia was an excellent support for my business, she helped me automatize a big problem, and I’m very grateful.”
Customer Support
Packlink’s customer support team is available Monday through Saturday and allows customers to reach out via live chat or email.
3. PH Multi-Carrier Shipping Label App
The PH MultiCarrier Shipping Label app automates your end-to-end shipping process by saving you a lot of time and effort. As the name implies, the app supports and is certified by all major carriers: UPS, USPS, FedEx, DHL, Stamps, Aramex, Blue Dart, Australia Post, Canada Post, Purolator, and more enabling you to ship globally.
Features
Real-time Shipping Rates on the Shopify Checkout
Display accurate shipping rates from the top shipping carriers right on your Shopify checkout. There is no guesswork required as the rates will be calculated based on your product weight, dimension & shipping destination.
Automatically Print Shipping Labels
Save Time & Effort by automatically printing 100s of shipping labels. No more copy-pasting of the recipient’s address and package details.
Live Tracking
Send live order tracking updates to customers via email as soon as the tracking status is updated by the shipping carrier.
Carrier Pickup Requests & Manifests
Request carrier pickups right from your Shopify dashboard and print manifests containing all the packages with a single click.
Pricing
This app gives a 14-day free trial and familiarizes you with the settings and features. Then based on your requirement you can choose from $9/month, $29/month, $49/month, and $99/month subscription plans.
What Customers Have to Say About PH MultiCarrier
Customers love this app because it is effective, time-saving, and provides great customer support. Below is what a customer says about the app in the Shopify app store review section.
“This is by far the best shipping automation app I have ever used. This app has allowed me to scale my company dramatically and efficiently over the past year since I have been using it. Not to mention their customer service is INCREDIBLE. Touseef has hopped on a zoom call with me several times within 5 minutes of my request to solve the problem. This level of support is VITAL to run an online fulfillment business of any kind. 11/10 !”
Customer Support
PH MultiCarrier typically responds to customers’ queries within 24 hours but responses might be slower during weekends.
4. ShipStation
Next on our list of best Shopify Shipping apps is Shipstation. ShipStation is a shipping app that uses automation to fulfill orders. It is fast, easy to use, and helps you save money. It gives you access to over 50 courier services across the globe. You can process all your orders from different locations on ShipStation.
Features
Instant Shipping Discount
ShipStation gives you an instant shipping discount when you process your order with FedEx, USPS & UPS. You can either open a new account with them or link your existing account.
Automated Order Fulfillment
ShipStation automates your order fulfillment processes so you can focus on other vital things. From taking order details to labeling, packaging, and shipping.
Branding Page
Create personalized branded tracking and return pages with ShipStation. Monitor your shipment stage and keep your customers informed. Also, make provisions for customers who wish to return their product for any reason.
Pricing
Enjoy a 30-day free trial. The paid plans start from $9.99 per month to as high as $229.99 per month.
What Customers Say About ShipStation
Customers love this app because it is easy to use, helps them save money, and easily integrates with Shopify, Etsy, Amazon, etc. Below is what a customer has to about the app in the Shopify app store review section.
“Great app. It makes managing orders from multiple stores much easier. It may take some time to set up and learn but afterwards almost everything runs on autopilot. Customer support is “available” but frustrating as reps usually don’t understand what you are asking and just send canned responses. Many times their chat bot does a better job. I also don’t like how inventory is kept internally only and not synced with the marketplaces. Anyway, I would still recommend this app to any business that has more than 1 store and/or many orders to process daily.”
Customer Support
Shipsatation provides exceptional customer support that allows users to get help via live chat, email, or phone number.
5. ShippingEasy
ShippingEasy is an automated shipping app that makes shipping processes a walk in the park. It also offers a massive shipping discount to users.
The app allows you to compare prices and services between courier companies before settling for one. Email marketing is also a part of ShippingEsy.
Features
Discounted Shipping Rates
You can enjoy up to a 70% discount on shipping if you have a FedEx or UPS account. To further reduce the cost of shipping, ShippingEasy also offers flat rate options.
Swift Order Fulfillment
ShippingEasy is quick to attend to your shipment. The processes involved are automated. Thus, the order is fulfilled as quickly as possible. The app allows you to process orders from multiple marketplaces at a centralized location.
Email Marketing
ShippingEasy has incorporated email marketing as one of its key features. So when a customer places an order, ShippingEasy takes care of the notification and email campaign involved.
Pricing
ShippingEasy offers a free plan for up to 25 shipments per month. The paid plan begins at $19.99 per month and goes up to $49.99 per month. You can enjoy a 30-day free trial to the paid plans.
What Customers Say About ShippingEasy
Customers love this app because it is efficient and allows them to achieve desired results. Below is what a customer has to say about the app in the Shopify app store review section.
“I have been using this app for over 2 years and I am 100% satisfied. I love that I can send emails with my branding and can send marketing emails and texts.”
Customer Support
ShippingEasy has a support team constantly available to handle customers’ needs via different channels such as live chat, phone calls, email, etc. The support team is available between 8 am and 6 pm Monday through Friday for Phone support.
6. Shippo
Next on our list of Shopify shipping apps is Shippo, an end-to-end shipping app that caters to the needs of small, medium-sized, and big businesses. It gives you access to over 85 carriers at great rates. Shippo integrates seamlessly with Shopify.
Features
Visible Tracking
Shippo sees to it that your shipment arrives at its destination. It saves your shipment details on Shopify automatically. So, you and your customers are up to date on the delivery stage.
Massive Discount on Carrier Services
With Shippo, you can enjoy great discounts on multiple carriers. Get as high as a 90% discount when you use USPS. Other carriers also offer flexible rates when you use Shippo.
End-to-End Automation
Some processes can slow down your order fulfillment speed. Shippo has automated most of these processes. Printing labels, synching order details to Shopify, generating customers’ forms, and more.
Pricing
Shippo is free to install. The paid plan starts from $19 per month and goes higher with your label volume. You can enjoy 30-day free access.
What Customers Say About Shippo
Customers love this app because it is efficient and easy to work with. Below is what a customer says about the app in the Shopify app store review section.
“Shippo was really easy to install and use. It integrates with my shopify store so well, there was nothing to it. I love that there are so many options and rates to choose from. Rates are great and the process is simple and very fast. Definitely recommend!”
Customer Support
Shippo has an efficient team that can handle any challenge that comes up. They are available Monday through Friday to take all your complaints.
7. Easyship
Easyship is an all-in-one cloud-based shipping app that takes care of all your shipping needs. It includes generating labels, packaging, and more. It offers high discount rates with no hidden charges when you make use of the selected carrier.
Features
Multiple Carriers and Discounts
Easyship connects you to more than 250 carrier services across the globe, Some of which offer massive discounts to their customers. Your discount rate depends on the services you select. Easyship also offers different payment options.
Shipment Management
Managing your shipment with Easyship is as easy as it can be. Easyship automatically fulfills and updates your order status. Easyship handles other processes involved in shipping.
Pricing
Easyship is free to install. However, it also has paid plans. The paid plan begins at $29 per month and goes up to $99 per month. You can enjoy a 14-day free trial to the paid plans.
What Customers Say About Easyship
Customers love this app because of its efficient features and exceptional customer support. Below is what a customer has to say about the app in the Shopify app store review section.
“Very happy with Easyship. Brilliant company to use for anyone shipping International parcels (or within the UK). Fab customer service and very easy to set up on the website. Customers can select a preferred shipping method, with or without taxes/duties, etc. Always quick and responsive to any contact. Can’t fault Easyship in any way.”
Customer Support
Easyship provides a customer support team that is available to provide help via live chat, email, or phone number.
8. AfterShip Return & Exchange
What happens when your customers decide to return an order? How do you handle return packages? As the name implies, AfterShip Return and Exchange, one of the top Shopify shipping apps, helps you process return packages, refunds, and exchange policies. It is rated 4.5 on Shopify with over 1,700 positive reviews.
Features
Flexible Return Methods.
The return method is a vital part of the return process. This app offers multiple return methods for customers to select.
- Return to the store
- Half or fully paid refund without return – green return
- Replace order
- The customer chooses the courier service provider and more.
Automated Return Policy
Without an efficient return policy, your business may suffer losses. AfterShip Return & Exchange automates your return policy and keeps buyers up to date with their eligibility status.
Return Management Portal
The app provides a return management portal that allows you to manage all your returns in one place, making it easier and faster to process.
Pricing
The AfterShip Return & Exchange pricing is affordable, with its lowest cost at $23 per month, and can go as high as $239. It also offers a free plan.
What Customers Say About AfterShip Return Center
Customers like the app because of its exceptional customer support, user-friendly interface, and comprehensive features. Below is what a customer says about the app in the Shopify app store review section.
“Got the best help ever from Aditya! He helped me resolve my issue to quickly and perfectly. I love this app and cannot speak higher of the service!”
Customer Support
AfterShip Return has a customer support team available 24/7 to take your complaint. They also provide a help center that provides documentation that addresses common concerns.
9. Tracktor Order Tracking
Track your order in real time with Tracktor. This app gives you an accurate update of your shipment location. Tracktor supports over 1,700 carriers worldwide. Your customers’ minds can be at peace knowing where their order is.
The app integrates with your Shopify store to fit into your brand tone. It offers an automation feature making the tracking process easy.
Features
Real-time Order Tracking
Tracktor eliminates the common challenges of shipping. When your customers know the exact location of their order, it reduces the frequent questioning of order location. This can also help you build trust with your customers.
Order Tracking Page Customization
With Trackor, you can improve your brand’s online personality by customizing your order tracking page. This feature allows you to change the color, fonts, map style, and fulfillment details of the page. You can also add recommended products.
Global Tracking
Tractor sees to it that you reach a global market and helps you keep track of deliveries across the globe. Plus, it provides you with insight into trends for operational efficiencies.
Pricing
Tractor offers a 14-day free trial and 4 paid plans starting from $8.99 per month and goes up to $99 per month.
What Customers Say About Tractor
Customers like the app for reducing customer inquiries by providing real-time, customizable order tracking directly on their websites. Below is what a customer says about the app in the Shopify app store review section.
“I am very satisfied with Tracktor App! Detailed tracking and lightning-fast and very helpful support made my workflow easier and saved me unnecessary stress and loss of time! Thanks to the staff at Tracktor!”
Customer Support
Tracktor has a support team available Monday to Friday, 9 am to 5 pm. It also offers toll-free calls within working hours.
10. Parcel Panel Order Tracking
Create a tracking page and track your order on any carrier service. Parcel Panel integrates more than 1,000 courier companies across the globe for tracking your orders. You can also use this app if you run a dropshipping business. There are other Shopify dropshipping apps.
Using Parcel Panel to track your shipment can improve the quality of your business. More than 3,000 satisfied users would agree with me on this. Parcel Panel does the heavy lifting for you. So you don’t have to deal with constant questioning from your customers.
Features
Branded Tracking Page
With Parcel Panel, you can customize your tracking page to efficiently manage order tracking. This allows you to automatically notify customers about the location of their order, reducing frequent questioning.
Multiple Shipment Status
There are various stages involved starting from when a customer places an order to when they receive it. This app offers eight standard shipment statuses such as info received, in transit, out for delivery, etc., and can predict the arrival date.
Analytic Insight
With insightful data at your fingertip, you can make the best decision for your business. This app provides insightful analytics into your tracking page, shipment status, and shipping notification to help you optimize your shipping and tracking efforts.
Pricing
Enjoy a 7-day free trial for the paid plans or use the free plan. The paid plans begin at $11 per month to as high as $479 per month.
What Customers Say About Parcel Panel
Customers love the app for its real-time tracking and responsive customer support. Plus, it is easy to use. Below is what a customer says about the app in the Shopify app store review section.
“Easy to use. Customer service is amazing. I had a problem and they were so kind and helpful.”
Customer Support
Parcel Panel has a support team available 24/7. Customers can also access experts for free.
What to Consider Before Choosing a Shipping App
There are a few things you should consider before settling for one or more Shopify shipping apps:
Key Features of the App
As a business owner, you know the nature of the products you sell. Your choice of a shipping app should align with your product. Make a list of the features you want and search for apps with such features. These features may include shipping time, tracking order, Logo design, and more.
Access Charge
Only a few apps offer a free plan. And for those that do, you only get access to basic features. So before choosing an app, find out how much it would cost to access the features you need.
Working with apps that offer free shipping and are compatible with multiple shipping companies would be perfect.
Customer Support
The shipping stage of physical products is arguably the most important. Imagine you took out your time to attend to every order before shipping. But somehow the order gets damaged, or worse, it doesn’t arrive. What do you do?
For this purpose, you should only choose Shopify Shipping apps with an efficient support team. In addition, the shipping app and courier company should have an insurance policy. This way, you could either refund or send out a new product to your customer.
Bonus: Adoric’s Free Shipping Bar
One of the easiest ways to get more customers to buy from your store is by offering them free shipping. Shoppers love free shipping, and they will do anything to get it.
But what is the point of offering free shipping if your customers don’t know about it? This is where the Adoric free shipping bar feature comes in handy.
Adoric’s free shipping bar is a feature that allows you to display free shipping information on your website via a sticky bar.
How does it work?
First, you have to create a free shipping offer in Shopify via your admin dashboard. After that, the next thing you will want to do is to create a sticky/floating bar campaign to display the free shipping information on your Shopify website. It’s that simple.
To use, simply login to your Adoric dashboard and select the “Show free shipping bar” option.
How We Picked the Best Shopify Popup Apps in 2024: Our Methodology
To select the Shopify shipping apps for this article, we have done thorough research using the following criteria;
Key Features: We researched the key features of each tool to understand exactly how they function and be sure they perform what they promise to do.
Shopify rating: We reviewed and picked each of the best shipping apps for Shopify based on their rating on the Shopify app store, with a minimum rating of 4.1 stars.
Expert review: Each of the apps were reviewed by experts to be sure they are good options for Shopify store owners to pick from.
User reviews: We looked into what customers say about the shipping apps and only selected those with high positive reviews.
Pricing: We compared the cost of each app, considering their pricing model, starting cost, and whether or not they offer a trial or a free version.
Customer support: We reviewed each of the Shopify shipping apps based on how responsive their support team is and the channels of communication between the support team and their customers.
Expert Summary
The 10 best Shopify shipping apps reviewed in this guide make it easier for store owners like you to handle shipping by offering features like automatic label printing, real-time order tracking, and accurate shipping cost calculations. These apps support multiple carriers, helping businesses choose the best shipping options. This leads to better customer satisfaction. In addition, with the Adoric Free shipping bar feature, you can attract more customers to your website.
Tal Revivo, Founder of Adoric
Conclusion
An efficient Shopify shipping app is a must-have to succeed as a Shopify merchant. Lucky for you, the 10 shipping apps we’ve shared here are all great.
These apps make it easy for you to optimize your post-purchase effort by automating order status notifications, integrating with multiple carriers, allowing personalized tracking page branding, etc.
Are you still struggling to make sales for your Shopify? Why not add Adoric to your website and watch your sales grow tremendously?
